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You can replace or get refund for a technical defect is defined as:
The product (expert advisor, indicator, script or utility) cannot be attached to the trading chart (unlimited and unlocked products only).
You see an error or warning in the experts or journal tab.
You will be asked to enter an activation key even though the product is unlimited or unlocked.
Our support team can also identify other defects.

We do not replace or refund if:
You don't like the product.
A product does not have the desired or described performance.
An indicator is lagging or repainting (even if the manufacturer’s product description provides different information).